Forum Discussion
You wouldn't need any new cables and you would not have to use the line, just occasionally check it is working. The phone socket would be on the back of the hub. Once the line is working, just plug a phone into it every so often and test it. Or get rid of the line altogether from your package.
VM will happily block premium calls for you and charge you a monthly fee for doing so. But that won't stop phantom call charges from other numbers though.
At the moment you are in a lose-lose situation where you have a broken landline (which you are paying for each month) and VM are charging you for phantom calls (which you haven't made) and VM will continue to charge you and you will have to keep engaging with VM while you try to get the charges removed.
goslow wrote:<snip> At the moment you are in a lose-lose situation where you have a broken landline (which you are paying for each month) and VM are charging you for phantom calls (which you haven't made) and VM will continue to charge you and you will have to keep engaging with VM while you try to get the charges removed.
This is where I ended up and got absolutely no where despite many tech visits. In the end I just dumped the landline and accepted the new contract. I had more things to do with my life than spend hours on the phone and this Forum trying to resolve this issue.
Yes, it's admitting defeat, but sometime you have to know when to stop fighting .......
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