Forum Discussion
Well, FWIW, I think you should either get the line repaired, and in a proper working condition, or get the landline totally removed from your package (which will likely involve a new minimum 18 month term for a different package minus the landline).
Repairing the line most likely will involve a connection from the back of the VM hub. Once it is working use a cheapo phone (sub £10 on Argos) and check the line periodically to make sure it is operational. After all you are paying for a broken line at the moment and being incorrectly charged for phone calls you have not made.
While it is in a broken/disconnected condition at the moment, VM will just keep charging you for phantom calls and the phantom call charges will continue until the line is either repaired or the service is terminated.
I don't want to use that line at all, but don't think they had package with TV and broadband only. Don't want any new cables in my house.
Easy to fix in their end - make all premium calls barred. Or just check my line, thing what they needed to do in first place.
Related Content
- 11 months ago
- 7 months ago
- 3 months ago
- 6 months ago