Forum Discussion
Did you ask the VM tech to disconnect your line or did the VM tech find the line was already disconnected?
If you have a phantom call charge problem, you should make sure the line is working properly (and be able to test it occasionally yourself).
VM will still charge you in the same way for a disconnected line/line not working and will continue to charge you for any alleged calls on the line (even if the line is disconnected)
If your line is working, and you can test it, you at least have some way to monitor the line yourself and test if it is functioning correctly.
I had this problem a few years back, phantom calls, and also had no phone connected. Despite at least 3 tech visits (from memory) it was never resolved. These calls were all random, short and at all times day and night. In the end, I resolved the issue myself by removing the landline from my contract. Large hammer, small egg .......
Related Content
- 11 months ago
- 7 months ago
- 3 months ago
- 6 months ago