Hi SvenCol 👋
A warm welcome to our Community Forums and thanks for your post.
I am sorry to hear you're experiencing some issues with TV GO.
Usually, the only time, it would result in multiple registrations and the possibility of using all of your permitted changes is if you clearing cache and cookies.
I can reset your registered devices for you.
Will pop you a PM 📩 now to assist further.
Hope to hear from you soon!
I have the same problem all devices used up and now have to wait until 26th november !!
Can you please reset my devices? This is so annoying....
Hi madheaduk thanks for posting and welcome back to our community.
Sorry to hear that you're having issues when attempting to use our TV Go service. I would like to help with your request. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
Reset rese reset reset that's all we get and its still an issue on both app and desktop you can only watch virgin tv go 5 times then its maxed out its pathetic
Hi, I have a Samsung S23 Ultra and it keeps asking me to register my device. I register it and it works but when I close the app and reopen it and try to view live TV it askes me to register the same phone again. As a result I have now used all my replace options and the same phone is registered 3 times on different slots. What is going on Virgin?? Could someone please help me with sorting this. Thanks
