Forum Discussion
Hi SvenCol 👋
A warm welcome to our Community Forums and thanks for your post.
I am sorry to hear you're experiencing some issues with TV GO.
Usually, the only time, it would result in multiple registrations and the possibility of using all of your permitted changes is if you clearing cache and cookies.
I can reset your registered devices for you.
Will pop you a PM 📩 now to assist further.
Hope to hear from you soon!
- madheaduk2 years agoOn our wavelength
I have the same problem all devices used up and now have to wait until 26th november !!
Can you please reset my devices? This is so annoying....- Lee_R2 years agoForum Team
Hi madheaduk thanks for posting and welcome back to our community.
Sorry to hear that you're having issues when attempting to use our TV Go service. I would like to help with your request. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
- Coye12 months agoOn our wavelength
Reset rese reset reset that's all we get and its still an issue on both app and desktop you can only watch virgin tv go 5 times then its maxed out its pathetic
- Sdfitz2 years agoJoining in
Hi. Please could you reset mine as mine is doing the same and it is saying I can't use it till 1st December
- js29102 years agoTuning in
HI
js2910 here. email : removed
I have the same problem and have been trying to get the Community to reset the erroneous registrations ,
Can you please reset registrations for me?
Thank you.
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
- Carley_S2 years agoForum Team
Hi js2910
Welcome back to the community forums
Sorry to hear you're having similar issues. I can see that my colleague has already supported you on your issue through private message. Should you have any further concerns on this issue, please reach out to them again and they'll be able to investigate this further for you.
Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).
- krisbirdsall12 months agoJoining in
Hi
This happens to my system too, I now can't use my live tv app, how do i stop this from happening in the future,
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