Forum Discussion
Hi @John_GS and thanks for your reply. There is no TV box to click on. My 2 V6 boxes dont appear to connected to the TV GO app.
Hi Fox35,
Thank you for your response.
Could you kindly send us a screenshot of what you're seeing when in the TV GO app? Please ensure any personal information is not visible.
Please pop back to us when you can.
- Anonymous6 months ago
Can't watch anything.
- Steven_L6 months agoForum Team
Thanks for coming back to us Fox35, have you tried to uninstall and reinstall the application? Is the app showing that you're connected to your V6 box?
Kind Regards,
Steven_L
- Anonymous6 months ago
Hi and thanks for your response. Yes, I have uninstalled then reinstalled the app several times now, but it still won't work and no it's not recognising either of my 2 V6 boxes. I am convinced it has something to do with me and my account changing back to V6 from 360 as it was working up until that point just a week ago.
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