Forum Discussion
So resetting Windows on the laptop worked, was able to install the App, login and watch TV (still missing the scroll bar in the app though!).
However, it's loaded today but now wants me to register the device? So why did it let me install/login/watch last night without wanting the device to be registered? I loaded it about 4 or 5 times last night to make sure it loaded and didn't need Edge running, but no request for the device to be registered came up?
- Adri_G2 years agoForum Team (Retired)
Hi, Web-Junkie.
Thanks for the posts and updates provided and sorry to see some of the issues with our TV Go App at your Windows laptop are persisting, glad to see how we can help out.
Good to know your App is now working ok apart from the scroll bar not showing, in regard to this are you able to scroll down and view further menu options using the mouse and keyboard?
Also, have you registered the device so you don't get this message again?
Sorry as when a device is not registered it should give you the option to do this upon logging on, in general.
You may manage your registered devices here as well, let us know how you get on and if you need more help.
Related Content
- 4 years ago
- 6 months ago
- 4 months ago
- 6 months ago
- 6 months ago