TV app for windows

Hi

Spent nearly 3 hours on the phone last night, we tried Edge, we installed Firefox, and VLC, we rebooted laptop 5 times, we cleared history 3 times! all to no avail. guy then said he could help me any further and would put me through to gadget rescue, spoke to a lady who took my details (including my phone number in case we were cut off) she then put me on hold, waited 25 minutes on hold only to be cut off (this was the second time i had been cut off yesterday. I was almost going to give up when i had a phone call an hour ago to apologise about getting cut off, they put me through to gadget rescue who told me it was a Virgin problem and they couldn't help me, so transferred back to virgin who tried to help, put me on hold and guess what, just been cut off again, what is it with a phone company that keeps cutting people off and even though  they made sure they had a phone to call me back in case we GET CUT OFF they dont ring back. My daughter was with Virgin and no end of trouble and switched to Sky and said it was the best thing she had done, i may well follow her. As a footnote to anyone that thinks they can help me with TV GO, when i log onto sky sports I can watch tv on laptop without a problem, so is it my laptop or virgin TV GO that is at fault? So now been 1/2 hr since got cut off and no call back!!! , maybe it was too much of a problem for the guy and decided it was to much for him to handle, and before anybody asks, I have kept my cool while talking to Virgin and and not been rude.

Lello