Forum Discussion

timypeg's avatar
timypeg
Tuning in
3 months ago

Never hear back from 3rd line support

Hello,  Im now losing all patience with Virgin media. I've had a problem with sky sports where I'm unable to view it via the app or browser. Everytime I contact virgin through phone or whatsapp (sin...
app
authentication
skysports
timypeg's avatar
timypeg
Tuning in
3 months ago

Hello, sorry the long delayed reply. It's both that im trying to view content, on the app and browser but get the same error. I'm able to watch sky sports fine on the tv

Sabrina_B's avatar
Sabrina_B
Forum Team
3 months ago

Hi timypeg 👋.

No worries about the delay in responding we are always here. Can you confirm that you are logging in using the same email address and password that you use to access your online Virgin Media account with us?

Let us know.

Sabrina