Never hear back from 3rd line support
Hello, Im now losing all patience with Virgin media. I've had a problem with sky sports where I'm unable to view it via the app or browser. Everytime I contact virgin through phone or whatsapp (sin...
Forum Discussion
Hi Philip,
In terms off logging in I'm doing exactly that, clicking the vm icon. Which then provides this error "
Access Denied
You don't have permission to access "http://accounts.id.bskyb.com/sign-in/error?" on this server.
Reference #18.50465b68.1731067252.16f31db7
https://errors.edgesuite.net/18.50465b68.1731067252.16f31db7"
When I go to manage sky devices, I have all the slots avaiable, so its not the fact that it's maxed out.
Appreciate your input 🙂
Hi timypeg,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you're having an issue trying to log in to Sky Sports and that you've not been able to get the need to resolve this.
Just so we can see if this is an account issue, are you able to successfully log in to TV Go and view/watch things via there?
Are you using a browser or the Sky Sports App to try and view the content? If one or the other, can you try the alternative to see if the same error remains?
Finally, are you having any issues watching content via the live Sky Sports channels directly through your box?
Pop back and let us know so we can help further.
Thanks,