Forum Discussion

waxiemaxie22's avatar
waxiemaxie22
Joining in
24 days ago

Maximum number of devices reached.

I was watching Virgin TV GO on my laptop and went to switch channels. When I did this I received the message "Maximum number of devices reached" and was unable to continue watching. All my other devices now give the same message and I can't remove any device.

  • Hi waxiemaxie22,

    Thank you for reaching out to us in our community and welcome, we are sorry to hear that you are facing issues with registered devices on your TV Go and that you are unable to remove any devices, so I can help and take a closer look I have sent you an invite into a private chat, please look out for the white envelope to accept.

    Regards

    Paul.