Forum Discussion

Hovegooner's avatar
Hovegooner
Joining in
2 days ago

Can’t play any of my recordings on virgin TV Go

Whenever I go in to my recordings in virgin tv go on my new iPad, I get the message “only available at home. This recording is only available on your home network. If you are at home, check that you are connected to the same network or SSID as your virgin TV box”. All other functions work such as live tv.

i have tried uninstalling and reinstalling, re registering my device, and anything else I can think of. Please help, this is driving me nuts!!!

3 Replies

  • Yes, it happens on every recording. It is very consistent at skipping forward a minute.

  • Hi Hovegooner 

    Thanks for posting and welcome to the community. Sorry for the TV Go issues you're reporting.

     

    The recordings at home only. Is this on all your recordings? Depending on what the recording is, this would be correct due to licensing. 

    The skipping a minute is odd, is this on all recordings also, or just specific ones?

    Best wishes. 

  • Whenever I play back recordings on my iPad the recording hops forward about 1 minute every 1 minute or so. This is so frustrating. Has anyone else has this issue or knows how to fix it??