Forum Discussion

Paul_I's avatar
Paul_I
Superfast
2 years ago

Why does YouTube buffer/stutter on my 1Gb downlaod connection?

So my download speed (package) is around 912Mbps - (Virgins fastest speed) but when watching YT videos, after a few seconds, the video often pauses (spinning icon) for anything between 5 and 30 secon...
youtube
Anonymous's avatar
Anonymous
2 years ago

Ad filter? 🙂

  • Paul_I's avatar
    Paul_I
    Superfast
    2 years ago

    I have Brave browser which blocks ads, I have Chrome with an ad blocker, and I have Firefox which allows YT ads.

    Buffering occurs on all 3. Even does it on my own YouTube channel with my own personal drone videos (as the content creator).

    • Sabrina_B's avatar
      Sabrina_B
      Forum Team
      2 years ago

      Hi Paul_I 👋.

      Thanks for reaching out to us. Apologies for the issues that you are having with buffering. Can we ask your current set up, ie, spec of the PC/Laptop also how you are connecting to your home network via ethernet and is the cable sufficient to cater for the speeds you have ie Cat5e and above. If it is connected via WiFi are you connected to the right bandwidth channel for the spec of your device being used, and is this signal being obtained through a third party device such as a WiFi extender?

      Please let us know. 

      Sabrina

      • Paul_I's avatar
        Paul_I
        Superfast
        2 years ago

        PC is running on hard wired ethernet cable (either a Cat5 or Cat6, not sure which) from your Hub 4 router, the computer is an Intel Core I7 4790 @ $.00Ghz, 16Gb DDR3 RAM, Monitor is the LG ULTRAGEAR (2560x1440@144Hz) and a 4095MB NVIDIA GeForce GTX 980 (EVGA) graphics card.

         

        Paul.