Forum Discussion
Wouldn't be surprised if ACK suppression is broken in that hub and VM have a limit in place that then limits download speed.
- PawelG2 years agoTuning in
Adding photos i forgot about in hope that some smart person from VM sees it and order and engineer with new hub to my house instead of sending me pods like last person from dept specialising in hub 5x ..ehh..
- Kath_P2 years agoForum Team
Hi PawelG,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.
We're sorry to hear you're having an issue with your speeds when connecting through an ethernet cable. Taking a look at things here, it looks like you have a hub and connection that we're unable to support in the Community. You'll need to contact our specialist team so they can help further. Please call the team on 150 / 0345 454 1111. As long as you're calling from the number we have as a contact number for you, this will pop you directly through to the team you need.
Let us know how you get on.
Thanks,
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