Upgraded broadband but no changes
I have upgraded my broadband because of an email and I haven't seen any changes yet. I have 2 emails to confirm but not had any other contact as of 5th November
Forum Discussion
I have now but still only shows 500mbps instead of the 1gb.
Thanks.
Hi Mattc823 👋 Thank you for your posts and welcome to the Virgin Media Community 😀
We're sorry to hear the broadband upgrade hasn't gone through 😔
In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Thank you for your support carl_pearce and jbrennand 👍
Regards,
Daniel