Forum Discussion

ajc72's avatar
ajc72
On our wavelength
2 months ago

Terrible broadband speed

Hi. I'm paying (an extortionate amount) for the Gigabyte broadband. For the last 3 or 4 days I've been getting a maximum download speed of around 50Mbps - half the speed of my upload. I've rebooted ...
newapollo's avatar
newapollo
Very Insightful Person
2 months ago
ajc72 wrote:

Hi.

I'm paying (an extortionate amount) for the Gigabyte broadband. For the last 3 or 4 days I've been getting a maximum download speed of around 50Mbps - half the speed of my upload. I've rebooted the router, checked for service outages etc, but nothing changes. This is via an ethernet cable,

Andrew

Hi Andrew

Are you using a computer? Usually when download speeds on a Gig1 ethernet connection drop to less than 100 Mbps it's due to either an ethernet cable or port issue, or due to the ethernet adapter. Check that the adapter settings are set to either 1.0 Gbps Full Duplex or  2.5G.

Have you checked that the ethernet cable is snug and tight, or tried changing ports or a different ethermet cable?