Forum Discussion
Tom_W1
2 months agoForum Team
Hi moof thanks for your post here although we're sorry to hear of your concerns raised.
We've tried to run checks and it seems this isn't fully possible so is your Hub in Modem Mode perhaps?
If so, we'd not be able to advise fully as this does take it out of our hands when a third party Hub is in play.
We do hope this is resolved soon for you but if not, please take your Hub out of Modem Mode and come back to us.
Many thanks
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