Forum Discussion

Peav's avatar
Peav
On our wavelength
3 months ago

Massive Pre and Post RS errors

Hi VM, Can you run a line test on my connection? We've had issues with the line for a year or so now, since a neighbour had VM installed. These are the current line stats since I last rebooted the m...
Peav's avatar
Peav
On our wavelength
3 months ago

Upload stats: These look ok. and speeds are always 90-100mbit

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
04960000046.55120QAM 649
14310000046.85120QAM 6410
23660000047.55120QAM 6411
33010000048.55120QAM 6412
42360000047.55120QAM 6413

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
0ATDMA0000
1ATDMA0000
2ATDMA0000
3ATDMA0001
4ATDMA00201

3.1 Upstream channels

Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
141041.02KQAM 256

3.1 Upstream channels

Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
14OFDMA2007400000000
  • Tudor's avatar
    Tudor
    Very Insightful Person
    3 months ago

    I think you possibly need a technician’s visit, but first check all cables are tight.

    • Peav's avatar
      Peav
      On our wavelength
      3 months ago

      Thanks Tudor,

      I doubled checked the connections were tight on the 25th. Speeds from over the weekend in the screen below - going from 1gbit to 40mbit.