Hello @Alex_RM,
Thank you for your response. The issue persists. I run a test through VM connect with 12Mbps download speed and yet no redirect to order a pod. I tried to call customer service last week and I was promised a call back on Thursday which never happened. I tried to call back and all I get are texts with links about wifi problems. No prompt to order a pod which is what I need. I am on data on half of the house. If you can not provide what you advertise and you receive money for a service you can not provide I might as well go to a different company if I don’t get a pod and be able to access the internet with my broadband without hotspotting from my phone.
Hi tote95
Thanks for getting back to us. We're sorry to hear you're still having issues with your speeds. We'll gladly get a Pod ordered for you from here.
I've dropped you a private message so I can take your details 📥
The can be qiute hard to do on the app. Hope u get it sorted as they seem not to make things simple or update there site full on the info like other isps i have been with
