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xpenno255's avatar
xpenno255
Tuning in
2 months ago

Hub5 intermittently drops from 1gb down to 1-5mb

Hi all, My 1gig VM service has been working fine since it was installed and all of a sudden a few days ago I started to get somewhere around 1mb download, upload seems fine, about 4-5 times a day an...
Client62's avatar
Client62
Alessandro Volta
2 months ago

Taken at face value the 3.0 Downstream signals are as much as 10 dB low
and the 3.1 Downstream signal is about 20 dB low.

Kind of very odd that the 3.0 Upstream signals are all connected at 64 QAM
and in an acceptable power range.

Check for known faults in your street  ( do use try both methods )

Call 0800 561 0061 – this is an automated number.

https://www.virginmedia.com/help/check/status/identification/identify

xpenno255's avatar
xpenno255
Tuning in
2 months ago

Thanks, I've checked both methods and there's nothing reported in my area.