Forum Discussion

jpennycook's avatar
jpennycook
Up to speed
9 months ago

Unreliable broadband, Basingstoke (area 31), since yesterday's maintenance window

There was supposed to be some maintenance in my area yesterday between 9AM and 3PM.  After about 2PM yesterday, I noticed broadband disconnections but as this was in the maintenance window was not bo...
area31
Basingstoke
Broadband
Hampshire
outage
jpeg1's avatar
jpeg1
Alessandro Volta
9 months ago

Your Hub is failing to contact the VM network. It will have a flashing light. 

Have you checked 0800 561 0061 ?

jpennycook's avatar
jpennycook
Up to speed
9 months ago

Thanks - apparently there's a fault and it should be working by 515PM today.  Presumably yesterday's maintenance caused some kind of problem.