Forum Discussion
newapollo
7 months agoVery Insightful Person
Hi Tom,
The emails/sms messages regarding returned equipment are sent by an automated systems process so you may continue to receive these until VM do receive the returned items. If you only sent the items via Yodel on Saturday then it will probably take another week or so before they are delivered to VM's premises.
The good news is you have the tracking info and that is your proof that you've sent the equipment back. Overall it can take up to 14 days for the returned items to be picked up by VM's systems as they are entered in bulk.
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