Return equipment
I cancelled my virgin media account but I am still being charged because I haven't been able to return my equipment. I have requested the return box 3 times and haven't received it. I've tried live c...
Forum Discussion
Hello StaceyH.
Thanks for your first post and welcome to our community.
Sorry to hear you're having an issue returning your equipment.
I'd like to investigate this for you.
If you don't mind, I'll need to send you a private message to pass security.
If you can check your logo at the top right of your screen that would be great.
Gareth_L