Removing brown box or repairing it
Hey I just bought a house and i am with BT but there is a brown virgin box outside that is falling apart, wires and cables hanging out, with spider webs and exposed to weather. Who do i contact abou...
Forum Discussion
If you are not a VM customer, VM will not normally send out a tech for this sort of task unless it is a H&S risk.
The boxes usually fit together by hooking the lid of the box over the top of the back plate then securing the lid at the bottom with a screw or cable tie.
If the box is actually broken, you can buy alternatives online on eBay or look for the 1STec range. You could also use a general waterproof electrical box from an electrical wholesaler or DIY shop.
I don't use virgin mate terrible company, i just want it gone kr neaten up
Hey Tomw1995, thank you for reaching out and I am sorry to hear you think of us like this.
As mentioned we do not normally remove these but I will send you a DM to ask the area manager to see if it can be done.
We cannot guarantee it but we will ask.
