Forum Discussion
I have been waiting since Tuesday on my package.
I Contacted Virgin about it and they said it would be another 48hrs before it arrived.
Nothing arrived so I contacted them again today and they said it would be another 48hrs.
I cancelled the contract there and then.
I contacted my previous internet provider and asked to be reconnected again.
Already done.
While speaking to Martin at Aquiss he said he has had quite a few people phoning back to see if they can be reconnected as they have not received their packages as well.
They are getting told of delays between 48hrs or even 5 to 7 days until they will get their packages.
According to Martin ,, the warehouse that stores the self connect packages was flooded, damaging their contents.
So for once it is not Yodel's fault as they are getting no packages to deliver as Virgin has no stock to send out.
So you can be expected to be fobbed off on delivery dates.
Good luck with getting connected anytime soon.
Related Content
- 3 months ago
- 8 months ago
- 9 months ago
- 3 months ago