Forum Discussion
newapollo
7 months agoVery Insightful Person
Hi hardingm
I normally see posts with people complaining they've lost connection as VM have deactivated their old hub before they've either received or set up the new hub.
Call 0800 953 9500 and ask them to activate the hub 5. I believe they are open until 8pm.
Have your account and area number handy, and the hub 5 serial number.
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