Forum Discussion
Yeah it was meant to go live on 23rd December 2023, coming up to almost a month late now. The installation engineer is coming again tomorrow, even though the cable still isn't up to the house.
Called the preinstallation team about 4 times yesterday each time it was a different person who uselessly told me the pre pull will be done Monday morning. I want to know if thats going to be before or after the engineer comes.
Hey tompenn18,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the almost month long issues that you’ve had with your install, I have looked into this and can see that you had a visit since you last posted and you have now been installed, is everything now working as it should be for you?
Kind Regards,
Steven_L
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