Forum Discussion

sunireland's avatar
sunireland
Joining in
12 months ago

Omnibox cover missing

Hi Virginmedia, The door of the cable box in the external has been missing for a while. Can you arrange a fix for me please? pm me for more information. Thanks -W
Beth_G's avatar
Beth_G
Forum Team
12 months ago

Hi W

Thank you for your post, welcome to the Community Forums.

Can you please clarify exactly what it is that needs reporting? We just want to be clear as your post title suggests your omni box cover needs replacing, but your post implies that the street cabinet doors are open and need locking shut. We can help with either, we just need to be sure which so we can proceed 😊

sunireland's avatar
sunireland
Joining in
12 months ago

Thanks for the reply Beth. Attached photo for clarification.

  • Steven_L's avatar
    Steven_L
    Forum Team
    12 months ago

    Thanks for coming back to us sunireland, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L