My faith in VM has been restored!
Cable pull completed Friday afternoon, order was on Monday.
VM called yesterday afternoon offering the main installation next Tuesday, result!
Just had a text asking me to confirm the appointment.
If all goes to plan it'll be 8 days from order until going live.
Glad to hear this.
Please do keep us updated on how the appointment goes.
When I finally spoke to someone via the chat Vs phone line I fixed the install for 11th as apparently some pre work is involved. I specified very clearly I do not want this prework done unless I am home if it involves any work within my property boundary. In the street is fine. Having originally said I don't need to be at home and missing the point entirely, once I got then to understand they confirmed in writing that nonwork would happen within my boundary unless I have notification and am present. I have so far heard nothing further however if work is undertaken without me being notified and present I shall pursue legally. I am hoping this take has a successful outcome but so far it's a total disaster and I'm tempted to stay with BT
