Forum Discussion

Magoosteruk's avatar
Magoosteruk
Tuning in
2 months ago

Not yet even a customer and already poor experience

Just went through sign up online, selected a date and time slot for installation. Then I got an email confirming some totally different date and time slot which dont work for me. I called, spoke to a...
jpeg1's avatar
jpeg1
Alessandro Volta
2 months ago

The online chat answer is the one given to every caller in your position. Those staff have no access to any information on the installation, so you will always be given the same answer. "It will be tomorrow."

Just imagine if you gave similar answers as an ATCO, "Sorry no slots today, come back tomorrow!"