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gk37's avatar
gk37
Joining in
2 years ago
Solved

No Virgin media socket, but have got a coaxial cable in the wall?

I got the wifi and TV package delivered yesterday. I spent ages looking for the wifi socket as I've just moved into the house and couldn't find it anywhere. However, I did find a coaxial cable sticki...
  • Adduxi's avatar
    2 years ago

    Sounds like the cable is disconnected somewhere.  Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain your problem.  You will most likely need a manned install.