Forum Discussion
Adduxi
7 months agoVery Insightful Person
You can send your cancellation request by post to: Virgin Media, Sunderland, SR43 4AA
Use recorded, signed for letter and submit all evidence of trying to cancel by phone etc. along with your details.
You should get an acknowledgement of some sort with this. As for the returns packaging, that should also turn up. Mine didn't but I still had the original box the Hub came in, so it wasn't an issue. Return via Yodel and keep all receipts etc. Track via the Yodel app.
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