Forum Discussion
vircom
3 months agoSuper solver
I was in a similar position about 20 years ago when I moved to a new house. The duct ran past the front of my house and the neighbours either side had connections. I had to settle for BT for 2 years until ntl agreed to do me a favour and pull in a cable from the cabinet. It took about an hours work as the house was already pre-wired. I was told it was just a policy decision to concentrate on existing customers and those properties that were already connected for a previous owner.
Recently a relative could not get service because the Virgin duct in the street had been damaged and they did not want to dig up the footpath to repair it as existing users were still working.
Classic case of "The computer says no."
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