Forum Discussion

declanskiv1967's avatar
declanskiv1967
Just joined
2 months ago

Need help with my hub installing

Hi there I’ve just got a setup install kit but the person who had virgin media in my house has ripped wires out and I’ve tried to set my broadband up and it is just flashing I think I need a engineer to come and have look at my wall socket

1 Reply

  • newapollo's avatar
    newapollo
    Very Insightful Person
    2 months ago

    Hi declanskiv1967​ 

    Call the pre-installs team on 0800 052 1734 and ask for a manned installation.

    They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

    (It can take a couple of days for a member of the forum team to pick up your post)