badoit
2 months agoDialled in
My tale of woe
My tale of woe 1. On the 17th of December, I got a text from Virginmedia offering me 1 Gbps internet for £3 extra. It contained a link. On the 18th I followed the link and completed the process incl...
Hi, Stephen_L
For some reason, Gmail puts the forum reply notifications into Spam, so it was some time before I saw this. I can confirm that an engineer called on 31 Dec and found that the Superhub 5 that I was sent was faulty, He had a spare with him, he also replaced up the co-axial cable end connector for good measure. I am getting 950 to 1000 mbps on Internet speed tests. All is now good. I am very impressed with the way this has been turned around.
Glad to hear this.
Thank you for the update if you need anything in the near future you know where to find us.
Have a great weekend.