Alex53
2 years agoJoining in
Moving TV to different room
Hello All I am moving my TV and TiVo box to a different room which will require several metres of extra cable. I understand it is better to ask VM to do this at a cost of £25. I don't know if I sh...
- 2 years ago
Probably best to leave the hub where it is if WiFi is ok. You certainly get an Ethernet cable to go from the hub to the TV box. Don’t worry about drop off, Ethernet is good for 100m/310ft. I don’t think your rooms are that big! Contact VM for a technician to cable a new point, yes it will be £25 for a non fault call-out.
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.