mcissac1
2 years agoJoining in
intermittent signal EH15
Hi, having issues with frequent signal drop outs, affecting both laptops and phones, and causing our work VPNs to drop out and video calls to freeze. When I look at service status for our postcode i...
- 2 years ago
Your realspeed shows 136 to your Hub, but only 16 to your device, so you will need to check this, as the Hub is getting full speed both up and down. (125 Tier?)
Okay, the BQM looks not too bad. There are too many T3 timeouts on the Upstream channel 1, and too many PostRS errors on the Downstream. Normally this might indicate noise on the circuit and will need a VM tech to investigate and fix.
All you can do is check all the connections from the Hub to the outside box are at least "finger" tight and not corroded. If you wait here a couple of days a VM Mod should pick this up and discuss with you.