Forum Discussion
You could check that the connections to the Hub are secure. Failing that you will have to wait for the technician visit.
You will be entitled to compensation.
Thanks for the reply - this was sadly my worry.
Both power and the coax are secured nicely to the hub as is the coax from the wall.
- Daniel_Et2 months agoForum Team
Hi WhaleTrain, thank you for your posts.
We're sorry to hear about the issues you've been having 😔
In order to discuss this matter with you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Thank you for your support jpeg1 and Cardiffman282 👍
Regards,
Daniel