Haven't received confirmation email
Ordered a broadband package on Friday 01/09 to be delivered on 09/09 and received the order summary email and pre-contract documents, however the delivery date confirmation and contract have not been...
Forum Discussion
Hi,
I also have this issue. Ordered broadband on the 24/03 and put today 6/4 as the install date, got the pre contract documents and order summary but never got a confirmation email. I don't have an account number either. Could someone help please?
Many thanks
Hi LauMitch
Thank you for reaching out to us here, welcome to the community.
I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me
Thank you
Jon