Haven't received confirmation email
Ordered a broadband package on Friday 01/09 to be delivered on 09/09 and received the order summary email and pre-contract documents, however the delivery date confirmation and contract have not been...
Forum Discussion
Hi ZachCJ
Thank you for reaching out to us here, welcome to the community.
I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.
Thank you
Jon
Hi there,
I have the exact same issue. Ordered a broadband package on Tues 21/11 to be delivered on Fri 24/11 (today) and received the order summary email and pre-contract documents but no confirmation of delivery or account number. Can you help please?
thanks,
ciaran