Forum Discussion

89537kay3's avatar
89537kay3
Dialled in
2 years ago

FTTP Connection ETA

Hi all! So had VM and Sub Contractors out this morning running Fibre cables in my street and Northampton is one of the county's due for FTTP rollout this year still (Doubt that). Anyone know how lo...
  • Carley_S's avatar
    Carley_S
    2 years ago

    Hi 89537kay3 

    Thanks for your interest in the the XGS-PON services. 
    Once the area is all set up and ready to go we'll be in touch. Ensure your marketing preferences are up to date with your preferred method of contact. In order to update your marketing preferences, just sign in to My VM here, then click on Account settings > Marketing preferences > Edit my preferences. From here you can choose whether you want to receive marketing from us. 

89537kay3's avatar
89537kay3
Dialled in
2 years ago

Any VM staff able to advise on the above?

We had VM in the street today installing the newer dark green FTTP cabinets, so we must be close

Carley_S's avatar
Carley_S
Forum Team
2 years ago

Hi 89537kay3 

Thanks for your interest in the the XGS-PON services. 
Once the area is all set up and ready to go we'll be in touch. Ensure your marketing preferences are up to date with your preferred method of contact. In order to update your marketing preferences, just sign in to My VM here, then click on Account settings > Marketing preferences > Edit my preferences. From here you can choose whether you want to receive marketing from us. 

  • 89537kay3's avatar
    89537kay3
    Dialled in
    2 years ago

    Awesome, that's great thank you! Do you know if this also definitely applies to existing customers too?

    • Ashleigh_C's avatar
      Ashleigh_C
      Forum Team
      2 years ago

      Thanks for popping back to us 89537kay3 

      So sorry for not understanding but what exactly are you wondering applies to current customers?

      • 89537kay3's avatar
        89537kay3
        Dialled in
        2 years ago

        Are existing customers able to transfer / migrade from coaxel / DOCSIS internet to the new FTTP internet, when it's made live in that area?