Forum Discussion

S13002931's avatar
S13002931
On our wavelength
9 months ago

Flashing blue light hub After Poor Customer Service

Hello   The Gig1 volt contract is expired, I contacted c.s via chat & someone named “Sandeep” joined; who offered me Gig 1 for £62/month. however Virgin website has Gig1 Volt for 45. I explained t...
Cardiffman282's avatar
Cardiffman282
Trouble shooter
9 months ago

It would be intriguing if this is the case. Check for local faults on 0800 561 0061 first. 

  • S13002931's avatar
    S13002931
    On our wavelength
    9 months ago

    No local faults showing. I shall check when I go home, I turned it off and came out for dinner. 

    but I will definitely be requesting a review of the activity on my account from anyone on that specific time frame window.