Forum Discussion
Robert_P
3 months agoForum Team
Hello osiaccr
Sorry to hear of the issues with your orders and getting information on what is happening, we understand the confusion and you taking the time to raise this via the forums. Welcome to the community.
As goslow has advised there are numerous reasons for an installation not to be completed, specially to a MDU (Multi Dwelling Unit) this could be due to permission from either the local authority or the building owner, neighbours wayleave or just the general cost of installing against the return on the investment.
We don't have access to these reasons here but would recommend calling the team on 0800 052 1734 for an update.
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