I was in the same boat. But today the outside installation has finally happened. I put a complaint in. Asked for a deadlock letter etc. something I did this morning also was contact SVELLA the sub contractors. I left them a message, voicemail and emailed them. Must of been my lucky day because they came out and managed to pre-pull the wires, without any digging!
I would find out off VM who the subcontracts are and reach out to them. Good luck 🤞🏻
Exact same here, promised installation of 11Novemeber! Still waiting and constantly in contact with Svella! Honestly wish they would get their act together! Svella are literally 5mins away from me aswell!!!!!!!!!
