Exterior wall box missing
Hi the cover of the brown box outside has gone missing and wires are completely exposed. How do I organise getting a new one? Thanks.
Forum Discussion
Hi there Jana17
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced these issues with your Omnibox, are you able to post an image of the box for us so we can take a look?
Thank you for this Jana17
We can sort an engineer for you to replace the cover for you and get this tidied up. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.
