KrisP
3 months agoJoining in
Extending Hub4
Hi All🙂 I have to move my Hub4 to the living room but I need new 10 m long coaxial cable Rg6 or Rg11.Is Virgin Media can send to me this cable because my present cable is just less than 1m long.Do ...
Hi KrisP,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
In order to move the hub to another room, we would need to look at booking an engineer for you. This is because, the engineer will need to ensure the new area, where you want the hub to go, is suitable. They'll also need to check the signals on the line to ensure they are optimal once the move is complete.
I just need to confirm the address to ensure we are booking the visit on the correct account. I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊
Thanks,