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JonandPips's avatar
JonandPips
Tuning in
7 months ago

Everything going wrong

I have just joined Virgin. It has just been installed I my village. It has been a disaster. The engineer arrived to tell me he needed 3 hours. There is a chaos of wires as a result. I was promised 3 ...
  • -tony-'s avatar
    7 months ago

    sales rep at the door was it - they will promise you anything and everything to get the order then disappear like summer snow - unless you have it in writing you have no chance of getting the £150 towards your cancellation and as far as i know they will not send 3 pods - 1 maybe and then you have to prove you need more

    the wiring - well thats a bit up to you - if you accepted it then theres really nothing they will do - as said look at the 14 day cooling off to get out of the mess then rip everything out - the £150 you will have to shout hard and long to get than and even then it will be a fight