delays delays.. lie after lie
ordered vm to install on the 11th nov a few days after moving in.. this was rescheduled from 11/11/2024 to 21/11/204 .. someone one came for pre pull work on 15th and said all is good to go.. ...
Unfortunately, your description follows a routine pattern of bungling by VM which has been repeated many times over in past topics on here.
Keep good records of all the failures, along with accompanying evidence, to ensure you are paid the correct compensation when your connection is finally working.
https://www.virginmedia.com/help/billing-and-payments/automatic-compensation
Avoid being duped into any lesser 'goodwill' payments which VM agents might offer instead of the full compensation due under the auto compensation scheme.
