Delayed installation - Provisional Installation Date clause beware!
My installation was delayed 83 days from the initial install date (was moved 4 times). https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Installation-Delay-Nightmare/td-p/5432418 How...
I would appeal the Ombudsman's decision on the point of "provisional" installation dates.
This is a made up VM term that does not feature at all in the provisions for automatic compensation that Ofcom has set out in its full code of practice https://www.ofcom.org.uk/__data/assets/pdf_file/0026/216962/Industry-Code-of-Practice-for-Automatic-Compensation.pdf
Appealing: https://www.commsombudsman.org/faqs
