Forum Discussion

Spix83's avatar
Spix83
Tuning in
19 days ago

Contractors have cut my cable

Contractors, not hired by me, have cut my virgin cable. I am furious, I have a virgin engineer visit booked for Thursday 23rd in the morning but I have no idea what they're going to do. It's a right mess. Really concerned they won't be able to sort it.

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    If this is the underground drop line going to the property, then it can usually be jointed if there is enough slack in the underground ducting. If not, this will require a complete repull of the drop, which will involve an external contractor being called in.

    • Spix83's avatar
      Spix83
      Tuning in

      Repair person came within a few days and I'm reconnected. Was without service from Tuesday afternoon to Friday afternoon. Sorted now